Professional Liability Insurance
General Liability vs. Professional Liability — Key Differences
General Liability vs. Professional Liability — Key Differences — what contractors need to know to protect against professional liability claims.
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Two Policies That Protect Against Completely Different Risks
Professional liability insurance (also called Errors & Omissions or E&O) protects contractors when a client claims your professional advice, design input, or project management decisions caused them financial harm. It covers legal defense costs and settlements — gaps that general liability leaves wide open.
General Liability: Physical Harm to Others
General liability (GL) covers bodily injury and property damage you cause to third parties during your work. If a worker drops a tool and injures a bystander, or your crew damages a client’s flooring, GL responds. It’s the foundational coverage for any contractor.
Professional Liability: Financial Harm from Your Expertise
Professional liability covers financial harm a client suffers because of your professional services, advice, or design work. No physical damage needs to occur — the client claims your professional decisions cost them money. GL won’t touch this claim.
A Scenario That Illustrates the Difference
You’re an HVAC contractor who sizes and installs a commercial HVAC system. If the system falls and injures someone, GL covers the bodily injury. If the system is sized wrong and causes $200,000 in energy overcosts and comfort complaints, that’s a professional liability claim — GL pays nothing.
Claims-Made vs. Occurrence Forms
GL is typically written on an occurrence form — coverage applies to incidents that occur during the policy period regardless of when the claim is filed. Professional liability is almost always claims-made — coverage depends on when the claim is filed, not when the work was done.
Do You Need Both?
Any contractor who provides professional services — advice, design input, specifications, construction management — needs both GL and professional liability. They protect against fundamentally different risks and neither substitutes for the other.